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  1. OLIVE YOUNG GLOBAL Customer Service
  2. FAQ
  3. Customs duty / Tax

Customs duty / Tax

  • [EU] Can I return or receive a refund if customs duties are charged after placing an order?
  • [EU] Can I check the estimated customs duties before placing an order? Will I be charged more customs duties if I order more items?
  • [EU] Why are customs duties being charged?
  • What is the low-value goods customs clearance fee?
  • What is the Small Parcel Tax (TPC) in France?
  • What is EZ WAY and how do I complete the verification process?
  • I already paid VAT and customs duties at the time of purchase. Will I be charged extra when the items are delivered?
  • Are the taxes paid (such as customs duties or VAT) also refunded when I receive a refund?
  • Are there any additional charges when ordering to Mexico?
  • Is it possible to adjust or lower the declared value in order to avoid customs duties?
  • Do I have to pay customs duties upon delivery? Are customs duties refundable?
  • Will taxes apply when ordering to Canada?
  • Will taxes and customs duties apply when ordering to Israel?
  • Will taxes and customs duties apply when ordering to the UK?
  • Can I get a refund of customs fee?
  • Will taxes and customs duties apply when ordering to Europe?
  • Is it possible to lower values?
  • Why does China customs reject my order?
  • Do I have to pay taxes and customs duties for shipping?
global-customerservice@oliveyoung.com
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